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Accident and emergency (A&E)
the emergency departments of hospitals that deal with people who need emergency treatment because of sudden illness or injury. Sometimes called casulty departments.
Acute care
medical and surgical treatment usually provided by a hospital.
Acute trust
an NHS body that provides medical and surgical services from one or more hospitals
Advocate
an advocate is a person who supports or speaks in favour of another person. In the context of ICAS it is where a person supports someone making a complaint against the NHS.
Agenda for change
process for reforming NHS staff pay systems
AHP
Allied Health Professionals
Ambulance
A vehicle that carries patients
Ambulance services
ambulance services are all NHS trusts or part of trusts and respond to 999 calls; doctor's urgent admission requests; high-dependency and urgent interhospital transfers and major incidents. Non-emergency patient transport is commissioned separately
APH
Association for Public Health